WTH - Delivering a Remarkable Travel Experience That Creates Life Long CustomersWTH - Delivering a Remarkable Travel Experience That Creates Life Long Customers
WTH sells direct to consumers through a portfolio of leading brands that the company owns or licenses including Vacation Outlet, Cruise411, CruisesOnly, 1-800-CRUISES, Cruises.com, Orbitz, priceline.com, BJ's, AAdvantage Cruise, Rooms.com, Villas of Distinction, and many others.

KATHY TREFFILETTI: Vacation Consultant
Years of service: 21
Why I work at WTH: I love making memories for customers, and I believe we are the best at what we do.
Best trip:  A safari in Africa.

MINA TAMAYO: Vacation Consultant
Years of service: 1
Why I work at WTH: love the people that I work with and the opportunity for growth is tremendous. WTH really appreciates your hard work, and this is a place that I am proud to say that I work for.
Best trip: Walt Disney World. I’ve been 6 times – and I can't wait for number seven!

MIDIA BADESSO: Customer Service
Years of service: 11
Why I work at WTH: WTH feels like home. I love working with our customers and service agents, and this is a very friendly environment. Our knowledgeable supervisor really cares about our department and her team.
Best trip: Awesome Celebrity cruise with my daughter.

DAWN GILLIS: Director, Marketing Services
First WTH job: Reservation Agent Years of service: 15
Why I work at WTH: What started as a fun sales job has become an exciting and deeply rewarding career. I’ve traveled the world, and count some of my closest friends amongst my co-workers. I also met my husband through a co-worker, so WTH is a very big part of my life.
Best trip: A tie between Hawaii and Europe, which included touring a German shipyard to see a cruise ship under construction. Amazing!

GAYLE GREEN: Senior Business Analyst, Information Technology
First WTH job: Senior Programmer/Analyst Years of service: 7
Why I work at WTH: I’ve found a home at WTH. It’s very easy to get up and go to work in the morning when your work fulfills you and you’re in the business of making customers’ dreams come true.
Best trip: My honeymoon to Venice, Italy and sharing the world’s most romantic city with the person you love.

PATSY HOBBS: ISS Coordinator
Years of service: 8
Why I work at WTH: I love my job; talking to people about vacations is such a pleasure. Having the opportunity to travel to different places at a discount is a bonus, too!
Best trip:: 7-Night Eastern Caribbean cruise on the Celebrity Millennium.

ANDREW KAYE: Manager, Sales and Service Analysis
First WTH job: Accounting Temp - 3-Week Assignment Years of service: 11
Why I work at WTH: WTH encourages you to turn your ideas into reality. Everyday you have the opportunity to make a difference here.
Best trip: Hands down, Costa Rica. I got to rappel down a waterfall, assist a 2,000 lb. sea turtle laying eggs, and eat at the best Thai restaurant in all of Central America.

MICHELLE BUBEL: Vacation Consultant
Years of service: 2.5
Why I work at WTH: WTH allows me to have a rewarding career that’s always changing and challenging. The travel industry keeps me on my toes! I appreciate the support, and feel like my supervisor cares. I am thankful for the opportunity to do it all from my home office.
Best trip: Maui, bicycling down a volcano!

MICHELLE RIVERS-PASSI: Customer Call Experience Specialist
First WTH job: Operations Years of service: 18
Why I work at WTH: There is always something new and interesting in this industry.
Best trip: Jamaica is one of my favorite destinations – I've been there 13 times!

SUSAN ARNOLD: Cruise Merchandising Specialist
First WTH job: Sales Trainer and Reservation Agent Years of service: 20
Why I work at WTH: I love traveling and exploring new and exotic places. I work with a great group of individuals who know how to work hard but make it enjoyable.
Best trip: I have one favorite place, Jamaica. I loved it so much that I have returned 8 times so far!

JACKIE MURPHY: Executive Assistant
First WTH job: Recruiter Years of service: 7
Why I work at WTH: I LOVE the work I do! This is my dream job – great company, and smart, passionate people. There is opportunity for growth, and lots of travel to many great places!
Best trip: A tie between a Royal Caribbean cruise to Belize and our 3 Disney cruises.

JEFF SMITH: Vice President, Sales
First WTH job: Reservation Agent Years of service: 15
Why I work at WTH: Two main reasons: first, the passionate people. We work hard and play hard and I love that! Second, at WTH you have the latitude to take on exciting challenges and create opportunities for yourself.
Best trip: A Disney cruise – my kids just loved it!

BRIAN FEENEY: Director, Revenue Accounting
First WTH job: ARC & Tour Payable Coordinator Years of service: 15
Why I work at WTH: Incredible opportunities. I came to the company right out of college & was able to work my way up. The people I work with have made my job incredibly enjoyable over the years.
Best trip: Jamaica at Swept Away: quiet, relaxing, and a fantastic staff.

KAREN HANSSEN: : Director, Human Resources/L&D
First WTH job: Reservation Agent Years of service: 15
Why I work at WTH: My co-workers, my boss, and the amazing opportunities I have had through the years gaining experience and skills I never expected!
Best trip: Cruising down the Canal du Midi in Southern France.

JULIANNA HALE: Director, Internal Communication
First WTH job: Contract Recruiter Years of service: 14
Why I work at WTH: I love working in a dynamic organization where I have learned so much. They have also provided me with a flexible schedule.
Best trip: British Virgin Islands on a private yacht chartered for our honeymoon!

KAREN REYNOLDS: Director, Customer Service
First WTH job: Refund Clerk Years of service: 13
Why I work at WTH: I love to help people! Being able to resolve a customer’s problem and ensure their trip is a success is very rewarding, as is helping my team members achieve the same thing.
Best trip: 10 – night cruise on the Celebrity Constellation.

DREW DALY: Senior Director of Sales
First WTH job: Reservation Agent Years of service: 12
Why I work at WTH: Travel has always been my passion. WTH allows me to explore the world and work with the smartest, most talented people in the business. The culture is unique, and the environment allows individuals to be creative and have fun.
Best trip: Dog sledding on a glacier in Alaska!

BRIDGET MIDGETT: ISS Supervisor
Years of service: 3
Why I work at WTH: I love to help people! Being able to resolve a customer’s problem and ensure their trip is a success is very rewarding, as is helping my team members achieve the same thing.
Best trip: 10 – night cruise on the Celebrity Constellation.

DORI BARTELL: ISS Coordinator
Years of service: 7
Why I work at WTH: I work with an amazing team of people and the travel benefits are second to none.
Best trip: Honeymoon in St. Lucia, it was like a tropical paradise.

CHRIS CIRELLA: Sales Performance Coach
Years of service: 9
Why I work at WTH: I enjoy working hand-in-hand with my coworkers, and helping to develop their skills, which in turn helps them enhance our customers’ overall experience.
Best trip: My Honeymoon – 10 nights in Tahiti & Bora Bora where my wife (who I met my first day at WTH) and I went shark-feeding!

APRIL ROSE: Director of Sales
Years of service: 11
Why I work at WTH: : I love what I do, the people I work with, and getting to visit destinations most people only dream of seeing.
Best trip: Exotic Southern Caribbean cruise aboard the Seabourn Legend – I was a Queen for a week!

KRISTEN JELLEY: Sales Performance Coach
Years of service: 9
Why I work at WTH: : I work at WTH because I love my job, my co-workers and the industry. I’m consistently motivated by the challenges and rewards. I have the opportunity to help others be successful in selling the best products.
Best trip: Royal Caribbean's Explorer of the Seas in the ship’s inaugural year.

DOTTIE MERLE GILLESPIE: Virtual Customer Service
Years of service: 5
Why I work at WTH: WTH is a forward-thinking company and offers room for growth as an individual and within the company if that is your desire.
Best trip: A Central Europe tour, visiting Germany, Poland, Hungary and Austria.

NICOLE MARKUSIC: Customer Service Performance Coach
Years of service: 3
Why I work at WTH: I love the atmosphere and how everyone works as a team!
Best trip: Ten incredible days in London. The shows, the people and Buckingham Palace! Fabulous!

CHRISTINA ORFANOS: Director, Customer Operations
First WTH job: Reservation Agent Years of service: 13
Why I work at WTH:I love the people I work with, the team atmosphere, and the multiple layers of opportunity.
Best trip: Santorini! Amazing food, spectacular scenery, and wonderful, friendly people.

ODETTE AUGER: Supervisor Reservation Accounting
Years of service: 6.5
Why I work at WTH:: The most exciting aspect about working here – the products we sell! And having the opportunity to take advantage of great trips and cruises. I have made life-long friends working here.
Best trip: Royal Caribbean cruise on the Freedom of the Seas. What a fabulous time!

CORINNE COFFEY MILLER: Performance Coach, Virtual Sales Team
Years of service: 11
Why I work at WTH: I love working with sales in a dynamic, fast-paced environment, and feeling part of a team. My opinions are always respected. There’s always something new and challenging, so the job is always "new."
Best trip: Alaska because it was a world like no other.

TINA RICHMOND: Performance Coach, Executive Service Team
First WTH job: Refund Clerk Years of service: 6
Why I work at WTH: The people: my team, co-workers, and management are just like my family.
Best trip: Walt Disney World, and seeing my son's face light up when we walked up to the castle.

JAN PRUDEN, CTC: Performance Coach, Customer Service
Years of service: 11
Why I work at WTH: : The travel opportunities, and feeling challenged professionally while helping our customer service agents reach their goals.
Best trip: A tie between our honeymoon cruise on Royal Caribbean, and our beautiful Carnival 7-night cruise to Mexico.

NANCY SCALA: ISS Coordinator
Years of service: 8
Why I work at WTH: Great place to work, great co-workers and VACATIONS!
Best trip: Put me on a cruise ship anytime, anywhere!

LATOYA CASPER: Customer Service
Years of service: 6 months
Why I work at WTH: This job is different then any other job I have had, and allows me to get information on many places around the world that I would like to visit one day. I enjoy my co-workers, and they are always willing to help. The environment is casual – no need to dress up, and that's always a plus!
Best trip: Disney Land.